HigherDOSE’s Return Policy

(Updated August 15, 2022)

Infrared Sauna Blankets

  • If there is any reason you are not satisfied with your Blanket, you have 30-days to return it with a money-back guarantee
  • The same policy applies to any products purchased in the same transaction as a Blanket
  • We will provide you with a prepaid return label

All Other Purchases

  • We offer a 30-day return policy for unopened products
  • If opened, only defective products will be accepted for exchange
  • We will provide you with a prepaid return label

Restocking Fees

  • Some items we sell have a restocking fee if returned by a customer*
    • PEMF Mat: $40 per item
    • Go Mat: $25 per item
    • Blanket Inserts, Mat Covers and Brushes: $15 per item
    • Cleaners, Beauty and Ingestibles: $9 per item
  • *Purchases made in the same transaction with a Blanket are not subject to restocking fees

Process

  • To be eligible for a return you MUST first contact us at help@higherdose.com with your order information. Please do not send your purchase back without contacting us first, or your return/exchange will not be processed. 
  • To be eligible for an exchange, please contact us at help@higherdose.com with your order information and thorough details of what you are experiencing with the product. We will assist you with troubleshooting and, if necessary, replace the item entirely. Replacements may be subject to current stock availability and you may experience delays.
  • Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched, torn or missing major contents may be denied a return.