Please note: Due to current conditions, we are experiencing longer than normal turnaround times for returns, exchanges, and warranty replacements. Please allow up to 10 days from the date that your product returns to our warehouse for your transaction to be complete. Thank you for understanding as our team works hard to ensure we process your request as soon as possible.
We offer a 14-day return policy for unopened products.
Return shipping will be at the customer's expense.
If opened, only defective products will be accepted for exchange.
To be eligible for an exchange please contact us at email@example.com with your order information. Please do not send your purchase back without contacting us first or exchange may not be processed.
Once your exchange is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
Depending on where you live and available inventory, the time it may take for your exchanged product to reach you, may vary.