HD Holiday Return Policy 2023

Effective Date: November 1, 2023

Holiday Extension

For orders made after November 1, 2023, our 30-day return policy will be extended from the date of purchase until January 31, 2024 for unopened products only. 

All other terms and conditions of the HigherDOSE Return Policy apply as follows.

Supplements, Body Care, Cleaner Products: All supplement, body care and cleaner products are final sale.

  • This includes Detox Drops, High-dration Powder, Chill Chews, Get Salty Spray, Healing Oil, Ritual Oil, Glow Serum, and Serotonin Soak Salt. 
  • The HigherDOSE team is happy to address any concerns for damaged or defective products.

Wellness Technology: Infrared Sauna Blankets, Infrared PEMF Mats, Red Light Face Masks and Neck Enhancers

  • If there is any reason you are not satisfied with your technology after use, you have 30-days to return it with a money-back guarantee
  • The same policy applies to any products purchased in the same transaction as the technology
  • We will provide you with a prepaid return label

Accessories: Brushes, Bags, Inserts and Covers

  • We offer a 30-day return policy for unopened products
  • If opened, only defective products will be accepted for exchange
  • We will provide you with a prepaid return label

    Restocking Fees

    • Some items we sell have a restocking fee if returned by a customer*
      • Blanket Inserts, Mat Covers and Brushes: $15 per item
    • Purchases made in the same transaction with an at-home wellness technology product are not subject to restocking fees


      • To be eligible for a return you MUST first contact us at help@higherdose.com with your order information. Please do not send your purchase back without contacting us first, or your return/exchange will not be processed. 
      • To be eligible for an exchange, please contact us at help@higherdose.com with your order information and thorough details of what you are experiencing with the product. We will assist you with troubleshooting and, if necessary, replace the item entirely. Replacements may be subject to current stock availability and you may experience delays.
      • Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched, torn or missing major contents may be denied a return.