Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.

Yes, simply select Truemed as your payment option of checkout and use your FSA or HSA card as you would any other credit card.

You will receive an electronic receipt from Truemed. If you didn't receive one you can request by emailing them at team@truemed.com

When you select the “Truemed" payment method at checkout, your cart will automatically be split into eligible and ineligible subtotals. You can then add the appropriate payment method for each subtotal

There are a few potential reasons why this may happen. It’s possible your HSA/FSA card has not yet been activated, or that you are attempting to purchase ineligible products with an HSA/FSA card. If you believe it is something other than that, please reach out to team@truemed.com

You can use your HSA/FSA dollars all year long. However, FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!

The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.<br>
There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other wellness purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.

You have our guarantee that Truemed will pay the full amount you should have saved if any HSA/FSA purchase outlined in our LMNs is rejected.

For most FSA/HSA administrators, your expenses will be approved within days when you submit it with your Truemed Letter of Medical Necessity. The exact timing will vary based on your administrator

Yes. You can still submit for partial reimbursement. For example: if you purchase an eligible item for $100 but only have $60 in your account, you can reimburse $60 of your purchase with your tax-free funds (with the remaining $40 paid for as normal).

Truemed offers a reimbursement guarantee for purchases with official Truemed merchant partners. As long as you have funds in your HSA or FSA account, Truemed team will work with you to ensure that your purchase is reimbursed in full.

There is no cost to you, as long as you are shopping with a Truemed partner merchant.