HigherDOSE Website Accessibility Statement
Last Updated: August 21, 2025
HigherDOSE, LLC (“HigherDOSE,” “we,” “our,” or “us”) is committed to providing an online experience that is accessible to the broadest possible audience, regardless of technology or ability. We actively work to ensure that the U.S. portion of www.higherdose.com and all subsidiary pages and sub-domains (collectively, the “Website”) substantially conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and Level AA.
Our Ongoing Accessibility Efforts
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Dedicated Accessibility Officer
An internal Accessibility Officer oversees implementation of accessibility policies, coordinates remediation projects, and serves as a resource for all accessibility-related questions. -
Regular Testing & Remediation
• Automated scans, manual audits, and usability testing with assistive-technology users are performed at least annually and whenever significant Website updates are released.
• Identified barriers are prioritized and remediated with the same urgency as other critical bugs.
• Third-party developers and vendors are asked to provide functionality that meets WCAG 2.1 AA; non-compliant third-party components that are essential to a transaction or core feature are remediated or replaced as promptly as practicable. -
Staff Training
Employees who design, develop, manage, or publish Website content receive accessibility training within six months of hire and refresher training at least annually.
Need Assistance? We’re Here to Help.
If you experience difficulty using or accessing any element of this Website, please let us know right away so that we can assist you and improve your experience.
Accessible Contact Options
• Email: accessibility@higherdose.com
• Phone (Voice/Text Relay Accepted): 1-844-941-3590 (Monday–Friday, 9 A.M.–6 P.M. ET)
When you contact us, please describe the specific page, feature, or content you were trying to access and the nature of the issue. Our Accessibility Officer—or a trained representative—will acknowledge your inquiry within two (2) business days and will work with you to provide the information, item, or transaction you seek through an accessible method consistent with applicable law (for example, telephone support). Where feasible, identified accessibility barriers will be remediated in a timely manner.
Third-Party Content
While we strive to ensure full accessibility of all content on the Website, some pages may include links to or integrations with third-party websites or technology that we do not control. We encourage vendors and partners to meet WCAG 2.1 AA standards; however, we cannot guarantee their conformance. If you encounter accessibility issues with any third-party element essential to completing a purchase or obtaining key information, please notify us using the contact options above so that we can address the matter promptly.
Feedback
Accessibility is an ongoing effort, and your feedback matters. If you have questions, suggestions, or concerns about accessibility on the HigherDOSE Website, please reach out through any of the contact methods listed above. We welcome and value all input and review every message as part of our continuous improvement process.
HigherDOSE appreciates your support as we pursue the highest standards of accessibility for all visitors.