We have a strict 24 hour cancellationAND rescheduling policy.
Cancelled sessions 24 hours in advance, per our 24 hours cancellation policy, are credited back into your Mindbody account for rescheduling at your convenience - NOT refunded.
We do NOT offer refunds in the case of a two person session, where a person of the party does not show.
We are not responsible for any personal/ lost items.
Before Your Visit
Check your appointment time AND location in the confirmation email you will receive after booking. Purchase receipts are not booking confirmations.
Arrive 5-10 minutes prior to appointment.
During Your Session
Be mindful of your time. We suggest during FULL DOSE sessions you allocate 40-45 minutes in the sauna and 15-20 minutes to shower and change. During a QUICK DOSE session we suggest 20-25 minutes in the sauna and 5-10 minutes to shower and change.
Hydrate. Before and After your session.
After Your DOSE
Nobody likes a cold sauna. Leave your sauna door closed shut after your sauna so it says hot for everyone.